tawk.to

4.2
14.7K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations.
Your chat history is kept forever until you delete it.

You can customize widget appearance (position, color, icon), content of widget headers, texts and forms.

Also you can:
- add welcoming messages, chat rescuers if agents are busy or other simple or advanced triggers;
- use shortcuts (canned responses) for quick answers on common questions;
- setup Pre-chat form to ask required contact details of the visitor.

In Android app you can:
- register in tawk.to, add websites and generate widget code for them;
- receive push-notifications about new visitors on your website, new chat requests and new messages from visitors or your agent colleagues;
- monitor visitors movement on your websites and initiating chat with them;
- invite agents into tawk.to, speak with them in direct messages or group chats;
- work with tickets from users, sent to your email, or create new tickets right in the app;
- view history of your chats, convert them into tickets, copy or send chats transcript via email.

No catch. No ads. No spam. It's truly free and always will be.
Updated on
Apr 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Files and docs
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
14.4K reviews
Sam Nichols
January 24, 2024
Ok app. It's free, so you can't expect perfection, but it's fairly stable. It is really annoying, though, that the app constantly prompts me to enable visitor notifications. Every single time I open the app.... No, I don't want my phone buzzing a thousand times/day. Please turn this off. Response to author: The prompt won't allow me to use the app now without turning on notifications for visitors. This is absurd.
63 people found this review helpful
Did you find this helpful?
tawk.to
October 3, 2023
Hi Sam! We understand how annoying that must be. We're working on a solution. We hope you'll re-consider the rating once we fix the issue.
Lynn Brown
October 6, 2023
I like this app, I don't expect perfection for free. BUT there is some kind of time sync issue and the app shows negative numbers for guest visit duration. It is also affecting trigger timing and other features but support REFUSES to put in a ticket or admit its a problem! This is really frustrating and it has been going on for quite a while. When will this be fixed?? EDIT: WHY ON EARTH should I have to contact you for a THIRD TIME?! It is a KNOWN ISSUE, FIX IT! it's not hard! Down to star now!
44 people found this review helpful
Did you find this helpful?
tawk.to
October 6, 2023
Hi, sorry to hear that! Could you write to us at support@tawk.to with more details of your issue? We'd love to help you troubleshoot. We hope you'll reconsider the rating once we fix the issue.
Steve Pringle
July 29, 2022
Very useful app and service. It (used to... it's on block lists) notifies us that someone is on our site and can ready information that may need based on their navigation pattern. When I had an issue with on iOS app on an iPad Pro, the developers were very helpful in getting me up and running in just a few minutes.
4 people found this review helpful
Did you find this helpful?
tawk.to
July 30, 2022
Hi, thanks for your support all along. We will keep working to provide a good user experience. You can follow us on Facebook and Twitter to get the latest information. If you have any feedback or suggestions, please write to us at support@tawk.to. We would love to hear from you!

What's new

* Misc stability improvements and bug fixes.